TERMS OF SERVICE

OVERVIEW

Welcome to Animal Allies! The terms "we," "us," and "our" refer to Animal Allies. Animal Allies operates this store and website, including all related information, content, features, tools, products, and services in order to provide you with an online shopping and educational experience (the "Services"). Animal Allies is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy animalalliesseries.com/policies/privacy-policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

The Animal Allies website and educational content may be accessed by children and families. However, purchases through our online store must be made by a parent, guardian, or other adult who is authorized to make the purchase.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings and configuration.

Many Animal Allies merchandise products are made to order through third-party fulfillment providers. Product availability, production times, and fulfillment methods may vary.

We do not warrant that the appearance of products will exactly match images shown online or that products will meet individual preferences or expectations.

Product descriptions, prices, availability, and other information are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Animal Allies reserves the right to accept or decline an order for any reason permitted by law.

Your order is not accepted until Animal Allies confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it. Because many of our products are made to order, we may be unable to accommodate cancellation requests after an order has been accepted or production has begun.

If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the contact information provided with the order.

Your purchases are subject to our Return & Refund Policy animalalliesseries.com/policies/refund-policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect when the order is placed and will be shown in your order confirmation.

Unless otherwise expressly stated, posted prices do not include applicable taxes, shipping, handling, customs, or import charges.

Prices offered through our online store may differ from prices offered through physical stores or third-party websites.

You agree to provide current, complete, and accurate purchase and payment information for all purchases made through our store.

You represent and warrant that you are authorized to use the payment method provided for the purchase and agree to pay all charges incurred at the posted prices, including applicable shipping charges and taxes.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates and are not guaranteed.

Animal Allies is not responsible for delays caused by shipping carriers, customs processing, weather, production delays, or other circumstances outside our reasonable control.

Some Animal Allies merchandise is produced and shipped by third-party fulfillment providers. Shipping origins and delivery times may therefore vary by product.

For additional information about shipping and fulfillment, please see our Shipping Policy animalalliesseries.com/policies/shipping-policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to the Animal Allies name and branding, text, displays, images, graphics, illustrations, product designs, book content, educational materials, GRIT materials, and the design, selection, and arrangement thereof, are owned by Animal Allies or its licensors and are protected by U.S. and foreign copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written consent, except where such use is permitted by applicable law.

Nothing in these Terms grants you a license or other rights to use Animal Allies intellectual property except as expressly provided herein.

Animal Allies names, logos, product and service names, designs, and slogans are trademarks or other protected intellectual property of Animal Allies or their respective owners. You may not use such trademarks or intellectual property without prior written permission.

Shopify's name, logo, products, and services are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to third-party tools as part of the Services. We neither monitor nor control these tools and do not necessarily have any input into their operation.

Third-party tools are provided "as is" and "as available" without warranties, representations, or conditions of any kind. Your use of optional third-party tools is at your own risk and discretion, and you should review the applicable terms of the third-party provider.

We may introduce new features or tools in the future. Any new features or tools will also be considered part of the Services and will be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to websites or services provided or operated by third parties.

We are not responsible for examining or evaluating the content, accuracy, privacy practices, or policies of third-party websites or services.

If you choose to access third-party websites or services, you do so at your own risk. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Animal Allies is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through our Store are made directly with Animal Allies.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Animal Allies, including any injury, damage, or loss resulting from purchased products or services.

You hereby expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Animal Allies, to the extent permitted by applicable law.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy animalalliesseries.com/policies/privacy-policy.

Certain personal information may also be subject to Shopify's Privacy Policy, which can be viewed at https://www.shopify.com/legal/privacy.

Because the Services are hosted by Shopify, Shopify collects and processes certain personal information about your access to and use of the Services in order to provide and improve its services.

Information submitted through the Services may be transmitted to and shared with Shopify and third-party service providers as necessary to provide the Services. Please review our Privacy Policy for additional information about how personal information is collected, used, and disclosed.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content ("Feedback"), you grant Animal Allies a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in connection with operating, improving, and promoting the Services, to the extent permitted by law.

You represent that you own or have the necessary rights to any Feedback you submit and that your Feedback does not violate the rights of others or applicable law.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine in our discretion to be unlawful, offensive, threatening, defamatory, obscene, infringing, or otherwise objectionable.

You are solely responsible for the Feedback you submit and its accuracy.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information is inaccurate, including after an order has been submitted, to the extent permitted by law.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services:

(a) for any unlawful or malicious purpose;

(b) to violate applicable laws or regulations;

(c) to infringe upon or violate our intellectual property rights or the rights of others;

(d) to harass, abuse, threaten, defame, or harm any person;

(e) to transmit false or misleading information;

(f) to transmit viruses, malware, or other harmful code;

(g) to impersonate another person or entity;

(h) to interfere with or restrict another person's use or enjoyment of the Services;

(i) to collect or track personal information of others without authorization;

(j) to spam, phish, or engage in fraudulent activity;

(k) to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our written permission; or

(l) to interfere with, bypass, or circumvent security or authorization features used to protect the Services.

We reserve the right to suspend or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 14 - AGENTS

14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person's device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless, at all times, it identifies itself and operates in accordance with applicable requirements.

14.3 We may limit, including by technical measures, whether and how an Agent accesses, uses, and interacts with the Services.

14.4 Agents must not conceal or obfuscate that their access or interactions are automated or circumvent security measures intended to distinguish or restrict automated access.

SECTION 15 - TERMINATION

We may terminate or suspend your access to the Services, or any part of the Services, if you violate these Terms or where otherwise permitted by law.

You remain responsible for amounts due up to the date of termination.

The following sections will survive termination where applicable: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented through the Services is provided for general informational purposes. We do not warrant that information will always be accurate, complete, or current.

EXCEPT AS EXPRESSLY STATED BY ANIMAL ALLIES, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," TO THE FULLEST EXTENT PERMITTED BY LAW. WE DISCLAIM IMPLIED WARRANTIES OR CONDITIONS, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT, EXCEPT WHERE SUCH DISCLAIMERS ARE NOT PERMITTED BY LAW.

WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO THESE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, ANIMAL ALLIES AND ITS OWNERS, PARTNERS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR OTHER INTANGIBLE LOSSES.

NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

SECTION 18 - INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify and hold harmless Animal Allies and its owners, contractors, service providers, licensors, and affiliates from claims, losses, damages, liabilities, and reasonable expenses arising from your violation of these Terms, your violation of applicable law, or your misuse of the Services.

We will provide notice of an indemnifiable claim when reasonably practicable.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law and the remaining provisions will remain in full force and effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with the policies and documents incorporated by reference, constitute the entire agreement between you and Animal Allies concerning your use of the Services and supersede prior or contemporaneous agreements concerning the same subject matter.

SECTION 21 - ASSIGNMENT

You may not transfer or assign these Terms or your rights or obligations under them without our prior written consent.

Animal Allies may transfer or assign these Terms and its rights and obligations where permitted by law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict-of-law principles.

Any disputes shall be resolved in the courts having appropriate jurisdiction in Arizona, unless applicable law requires otherwise.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to review the Terms periodically.

We will notify you of material changes when required by applicable law. Your continued use of or access to the Services following the posting of changes constitutes acceptance of those changes to the extent permitted by law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at animalalliesseries@gmail.com.

Animal Allies
animalalliesseries@gmail.com
11420 E. Segura Ave, Mesa, AZ 85212